I’m Scott, a UX Product Designer and Strategist with experience in healthcare and e-commerce.

My background is in creative applications of technology with specialties in digital interactive performance design and psychology.

Case Studies

Health Insurance Claims and Costs Integration

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Strategy and design to improve users’ understandings of the relationships between their health insurance claims and cost-sharing accumulators.

Health Insurance Claims Redesign

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Strategy and design to improve users’ understandings of health insurance claims to reduce call-center cost at a health insurance company.

Beverage Industry Growth Strategy

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Design strategy for an expanding neighborhood juice bar

B2C Insurance Payment Portal

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Redesign a payment portal landing page to increase digital containment for Health Insurance Company

B2B Medical Supplies Procurement Platform

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SaaS solution to streamline procurement at Dental Service Organizations